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"I was recommended to Neil in September 2005 during a particularly difficult period of time, which necessitated the remortgage of our house. At this point we were not in a position to research and take action ourselves, as we had previously. Neil approached us with a perfect combination of professional, unbiased advice and concern for our plight. We were relieved and reassured to be able to hand over this load.
In spite of a high workload and a range of customers our experience has been that we are always a top priority. Neil has been available, often at short notice, and out of office hours, to discuss matters at times convenient to us.
The new mortgage is being finalised as I write this. Neil has not only been able to ensure our financial security with ease but has also assisted us with the more mundane completion of subsequent paperwork. This task alone has saved us a great deal of time and concern.
We are delighted with the service we have received and with Neil's ability to build the foundations of a secure and trustworthy relationship, in a relatively short space of time.
We now feel safe in the knowledge that our biggest financial outlay is in the hands of a very professional and personable company that will look after our financial welfare and ensure that our needs are met as and when changes need to be made."
M & N Kilburn
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